![]() We try to make sure all your items reach you at the same time. Will they all be delivered at the same time? Once your order is picked up by the carrier at our warehouse, we will send you a shipment tracking update email with the estimated delivery date and tracking number. If you do not receive this email, please check your spam or junk mail folder or contact us by email at I ordered more than one item. we will choose the carrier that we think works best for our customers. USPS and UPS are our logistics partners to ship out EBL products. Please refer to the tracking information for the most accurate delivery date.ĥ) If there is any shipping issue with your package, you must contact Customer Support within 30 days of placing your order. However, the actual delivery date may be affected by weather conditions and other external factors. We'll send you a shipping confirmation email for each order, so you'll know exactly what to expect and when to expect it.Ĥ) In most cases, the package will be delivered within the estimated time of arrival. You will receive a notification once your order has been shipped.ģ) If you place more than one order, you may get multiple deliveries. Boxes and APO/FPO addresses.Ģ) After the order has been paid, the warehouse needs 2-5 business days to process your order. Also, if the postage charged is less than the actual shipping cost, we will charge the customer for the additional shipping cost.ġ) Standard Shipping is not available for P.O. ![]() If the postage charged is more than the actual postage cost, we will refund the excess.Batteries cannot be shipped to other countries.Therefore, the shipping charges charged at checkout are an estimate and the actual shipping charges will be based on the actual postage costs incurred when the product is sent by the courier (generally based on the weight and volume of the product). ![]() Please contact us at more details.Īs we are still testing shipping of EBL products to all parts of the world. We also offer international shipping to the following countries: Canada and Mexico.Īnd we can ship to other countries, but only for wholesale orders. Please note: Power stations and solar panels cannot be shipped to Hawaii, Puerto Rico or Alaska. We cannot deliver to the following areas:
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